Introduction
Understanding the 4 Core Capabilities of the Legal Team
The Current Legal Tech Market Landscape
Intake, Triage and Service Request Management & Workflow Automation in an Unbalanced Market
Capabilities for Intake & Triage, Service Management & Workflow Automation
The Legal Department as a Strategic Partner to the Business
Moving Forward in the Future of Legal Operations Through Intake & Workflow Tech
INTRODUCTION | checkbox.ai
As the role of legal ops evolves, the significance of making informed technology decisions has become increasingly vital to the function's success. Across the globe, legal departments are at a crossroads between the allure of the latest technological advancements and the pragmatic need to carefully assess their options and implement real value to the legal department. It’s a predicament that has the potential to impact both their bottom line and the efficiency of their operations, making the stakes higher than ever before to choose the best fit technology for their departments.
The legal tech landscape has no sign of slowing down, meaning that legal teams frequently find themselves swayed by the attraction of novel solutions and the promise of revolutionary change.
In attempts to be at the forefront of emerging technologies, many have fallen victim to an alluring trap, where their choices are driven more by market hype and less by a deep understanding of their organization’s maturity, challenges and requirements.
But there's another path that offers a more pragmatic approach to navigating the complex legal tech landscape. It prioritizes technology investments based on their potential impact on a legal team's unique circumstances, linking these investments to tangible outcomes that matter to the department and the broader business.
Furthermore, this path recognizes the importance of laying the foundation for core legal operations capabilities today, even amidst ongoing market evolutions.
Related Resource:Justifying ROI for Legal Tech InvestmentLegal Service Request Maturity GuideDecoding Legal Analytics
One of the biggest use cases we have for Checkbox at Telstra is our legal intake and triage portal… it was really simple and clean and removed tonnes of effort from the legal team.”
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