Simplifying Legal Operations
In a market that is overly complex and provides many technological solutions, the goal of legal technology is to simplify the work of legal teams so they can enhance their legal operations and maximize value to the business. There are vendors in the market, like Checkbox for example, that group together workflow and intake solutions to create the ‘service hub’ for legal departments. While some solutions do not combine any of these four core technologies, some of these capabilities when paired together on a singular platform can create exponential capability and further address the specific needs of the legal department.
According to Gartner’s report, there are four core capabilities of legal technology that should be present in every legal department’s tech stack which are e-billing and spend management, external matter management, intake, triage and service management and workflow automation. These four capabilities, when harnessed strategically, can revolutionize the way legal departments perform their operations. In this chapter, we will dive into each of these capabilities and understand why they are a core piece to the legal tech stack: