The Current Legal Request Experience for Lawyers
Challenges Faced by Legal Teams
CHALLENGES FACED BY LEGAL TEAMS | checkbox.ai
Because business users do not know what information the legal team needs to meet their request, information is often incomplete or inaccurate. This results in additional back and forth correspondence which is inefficient and frustrating for lawyers.
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Low value tasks including generic advice or document generation often takes up a large portion of the lawyer’s time and takes them away from more complex, high value tasks that actually require expert decision making and judgement.
Because the business does not understand the clear boundaries of responsibility of the legal team, lawyers are often asked to address concerns that are non-legal in nature and outside of their responsibilities.
Particularly for larger legal teams, requests can often go to the wrong lawyer or be assigned in a way that results in one lawyer taking on more work than the others.
Because key legal information is not well organized and centralized, lawyers also face the same challenge as the business of having to do a lot of manual labour and reading in order to address common legal requests.